Effective Date: 1st August 2026

1. Payment Methods

PennyHaul.Shop accepts secure payments through Shopify's trusted payment gateway.

Depending on availability, we currently accept:

• Visa
• Mastercard
• American Express
• Maestro
• Apple Pay
• Google Pay
• Shop Pay
• PayPal (if available)
• Other payment methods displayed at checkout

Available payment options may vary depending on your location and device.

2. Currency

All prices displayed on PennyHaul.Shop are shown in British Pounds Sterling (GBP £).

If you are using a payment method issued in another currency, your bank or card provider may apply exchange rates or additional fees. These charges are outside our control.

3. Payment Security

Your security is our priority.

All payments are processed securely using Shopify's encrypted payment infrastructure.

We do not store or have access to your full credit or debit card details.

Our website is protected by SSL (Secure Socket Layer) encryption to help safeguard your personal and payment information.

4. Payment Authorisation

All orders are subject to payment authorisation and security checks.

If your payment cannot be authorised, your order will not be processed.

We reserve the right to cancel or refuse any order where fraudulent or suspicious activity is suspected.

5. Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email.

If you do not receive your confirmation email within a reasonable time, please check your spam or junk folder before contacting our Customer Support team.

6. Failed or Declined Payments

Payments may fail for various reasons, including:

• Incorrect card details
• Insufficient funds
• Bank security checks
• Expired payment cards
• Payment provider restrictions

If your payment is declined, please contact your bank or try an alternative payment method.

7. Refund Payments

Approved refunds will be issued to the original payment method used when placing the order.

Refund processing times vary depending on your payment provider or bank and may take several business days to appear in your account.

Please refer to our Return & Refund Policy for full details.

8. Promotions & Discount Codes

Discount codes must be entered during checkout before completing your payment.

Unless otherwise stated:

• Only one discount code may be used per order.
• Discount codes cannot be exchanged for cash.
• Promotions cannot usually be combined.
• Expired discount codes cannot be reactivated.

We reserve the right to modify or withdraw promotions at any time.

9. Pricing Accuracy

We make every effort to ensure that all prices displayed on our website are accurate.

However, if an obvious pricing error occurs, we reserve the right to cancel the order before dispatch and issue a full refund where payment has already been taken.

We will notify you promptly if this situation arises.

10. Fraud Prevention

To protect our customers and our business, some orders may be subject to additional verification before dispatch.

Where necessary, we may contact you to confirm your payment or delivery details before processing your order.

This helps us reduce fraudulent transactions and protect both customers and payment providers.

11. Contact Us

If you have any questions regarding payments or billing, please contact us.

PennyHaul.Shop

Operated by: YAF21 LIMITED

Company Registration Number (CRN): 16056890

Store Address:
18 Plumstead Road
London, SE18 7BZ
United Kingdom

📧 Email: support@pennyhaul.shop

📞 Phone: +44 7305 909769

🌐 Website: https://pennyhaul.shop